Terms and conditions

Use of this Web Site is subject to the following Website Terms of Use ("Terms"). EVANGELINE reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this site at any time, and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on this site. Your continued use of this site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Consequently, Users should consult the Terms regularly.

Please read these Terms carefully before using the Web Site. Users expressly acknowledge that they are aware of these Terms and have had access to the same upon entering the Web Site. Consequently, by using the Web Site, Users signify their assent and agreement to these Terms. If User does not agree to these Terms, then User is not authorised to continue consultation and access of the Web Site.

Product Availability and Pricing

Please be advised that all orders placed through the Customer Contact Centre will be subject to availability and acceptance by EVANGELINE. It is important to note that all of our products are made to order, which means that the processing time for each order will be a minimum of four weeks. However, for bespoke designs, the processing time may vary depending on the complexity of the design and the time required to source the desired stones.

Please be aware that EVANGELINE reserves the right to change the assortment of items available on the Website or through the Customer Contact Centre. Additionally, we may limit the quantity of EVANGELINE products that a Customer may order in a single buying session from time to time. We appreciate your understanding and cooperation as we strive to provide you with the best service possible by order. The processing time is a minimum of four weeks. For bespoke designs, the processing time is subject to the complexity of the design and the stone searching time. EVANGELINE reserves the right to change the assortment of items proposed on the Website or through the Customer Contact Centre. It may limit the quantity of EVANGELINE products that a Customer may order in a single buying session from time to time.

Infrequently, data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honour inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants at enquiries@evgl.co.uk.

Value Added Tax (VAT)

Value added tax (VAT) will be applied for all orders placed on the UK website where applicable. The UK VAT Retail Export Scheme allows the VAT amount to be reimbursed to customers when they purchase goods outside the UK. If your order destination is not within the UK and would like to have VAT reimbursed, please email us to enquiries@evgl.co.uk, to request local distribution company in your residence country.

Payment Methods

For your convenience, we offer the following payment methods:
·    Pay by card: Visa or MasterCard card.
·    Bank wire: International transaction fees may apply according to your bank
·    For orders under USD 15,000 or GBP 10,000, we accept PayPal payment.

Delivery Information

We're proud to offer fast, reliable, and free shipping on every order.

Importer of Record

When ordering from EVANGELINE, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the UK

Prior to delivery to the recipient, the shipment may be subject to customs fees, import duties, taxes, and other charges of the destination country where applicable. These charges are always the recipient's responsibility.

Information on Our Website

At EVANGELINE, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly.

Policy on Conflict Diamonds

At EVANGELINE, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.

Privacy Policy

We comply with the EU Safe Harbour privacy policies. For more detail, please read our Privacy Policy.

Third Party Content

EVANGELINE may provide links to web pages and content of third parties ("Third Party Content") as a service to those interested in this information. EVANGELINE does not monitor or have any control over any Third Party Content or third party Websites. EVANGELINE does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. EVANGELINE does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

Trademark Notice

In general, all trademarks, logos and service marks (collectively the "Trademarks") that appear on this Web Site are registered, unregistered or otherwise protected EVANGELINE trademarks or are licensed for use by EVANGELINE by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Web Site should be construed as granting, by implication or otherwise, any licence or right to use any trademark displayed on this Web Site without EVANGELINE’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.


You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, EVANGELINE, or our products or services that are provided by you to EVANGELINE are non-confidential and shall become the sole property of EVANGELINE. EVANGELINE will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant EVANGELINE and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.

Customer Contact Centre

Email us: enquiries@evgl.co.uk

Write to us: EVANGELINE LONEON LTD., Office 40, 4 Montpelier Street, Knightsbridge, London, SW7 1EE, UK

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.