Terms & Conditions
Please read these Terms carefully before using the Web Site. Users expressly acknowledge that they are aware of these Terms and have had access to the same upon entering the Web Site. Consequently, by using the Web Site, Users signify their assent and agreement to these Terms. If User does not agree to these Terms, then User is not authorised to continue consultation and access of the Web Site.
Product Availability and Pricing
All orders placed through the Customer Contact Centre or on the Website are subject to availability and acceptance by EVANGELINE. EVANGELINE reserves the right to change the assortment of items proposed on the Website or through the Customer Contact Centre and may limit from time to time the quantity of EVANGELINE products that may be ordered by a Customer in a single buying session. Orders may not exceed three (3) products in any buying session on the Website or through the Customer Contact Centre.
All Prices shown on the product pages of the Website or quoted by the Customer Contact Centre include VAT and shipping cost. You may choose to view pricing and complete your order in any one of the following currencies: British pound, US dollars and Chinese Yuan (RMB). In EVANGELINE, we use US dollars as our base currency, price in other currencies are converted according to an approximate exchange rate set by EVANGELINE.
Infrequently, data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honour inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants at firstname.lastname@example.org.
Value Added Tax (VAT)
Value added tax (VAT) will be applied for all orders placed on the UK website where applicable. Please note that this charge will appear in the shopping basket
The UK VAT Retail Export Scheme allows the VAT amount to be reimbursed to customers when they purchase goods in the EU and then export them outside the EU. However, orders from EVANGELINE online are ineligible for the VAT Retail Export Scheme because that scheme does not apply to Internet Sales..
If your order destination is not within the EU and would like to have VAT reimbursed, please call the Customer Contact Centre at 02037702984 or email us email@example.com, to request local distribution company in your residence country.
For your convenience, we offer the following payment methods:
· Credit cards: Use your Visa, MasterCard, or American Express credit card.
· Bank wire: Arrange payment through your bank and receive a 1.5% discount.
· For orders under USD 15,000 or GBP 10,000, we accept Paypal payment.
Note that orders shipping to Switzerland will need to have a minimum order value of CHF 200 and orders shipping to Norway will need to have a minimum order value of NOK 1,200. There are no order minimums for countries that are part of the EU.
As a Customer based in the EU, you have the right to withdraw from this contract within 14 days. For more information, please read our Return Policy.
We're proud to offer fast, reliable, and free shipping on every order. For more information, please ready our Delivery Information
Importer of Record
When ordering from EVANGELINE, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the UK
Prior to delivery to the recipient, the shipment may be subject to customs fees, import duties, taxes, and other charges of the destination country where applicable. These charges are always the recipient's responsibility.
Information on Our Website
At EVANGELINE, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly.
Policy on Conflict Diamonds
At EVANGELINE, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.
Third Party Content
EVANGELINE may provide links to web pages and content of third parties ("Third Party Content") as a service to those interested in this information. EVANGELINE does not monitor or have any control over any Third Party Content or third party Websites. EVANGELINE does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. EVANGELINE does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
In general, all trademarks, logos and service marks (collectively the "Trademarks") that appear on this Web Site are registered, unregistered or otherwise protected EVANGELINE trademarks or are licensed for use by EVANGELINE by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Web Site should be construed as granting, by implication or otherwise, any licence or right to use any trademark displayed on this Web Site without EVANGELINE’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, EVANGELINE, or our products or services that are provided by you to EVANGELINE are non-confidential and shall become the sole property of EVANGELINE. EVANGELINE will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant EVANGELINE and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
Customer Contact Centre
Phone us: +44-(0)20 3770 2984
Email us: firstname.lastname@example.org
Write to us: EVANGELINE LONEON LTD., Office 40, 4 Montpelier Street, Knightsbridge, London, SW7 1EE, UK